What is Customer Retention Software and Its Kinds?
Today, Customer retention management software is implemented across various departments to retain and engage current customers. It is a business tool designed to keep existing customers for a longer period of time. It’s a technology-backed solution helping all-size businesses retain customers, encouraging repeat purchases, and improve customer loyalty. 
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Customer Retention Software
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Customer Retention Software

Customer feedback tools are also a part of customer retention software which is used to manage surveys, take insights.