Telecom Operations Management Market Forecast, Share and Future Revenue Trends by 2032

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The rising adoption of automation and AI-driven solutions is a primary driver of the telecom operations management market.

Telecom Operations Management Industry Overview 2024-2032

Summary:

  • The global telecom operations management market size reached USD 70.2 Billion in 2023.
  • The market is expected to reach USD 116.1 Billion by 2032, exhibiting a growth rate (CAGR) of 5.6% during 2024-2032.
  • Region-wise, the market has been divided into North America (the United States, Canada), Asia-Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others), Europe (Germany, France, the United Kingdom , Italy, Spain, Russia, and others), Latin America (Brazil, Mexico, others), Middle East and Africa.
  • Based on the software type, the market has been segmented into billing and revenue management, customer and product management, service fulfillment and assurance, resource inventory management, network management, and service delivery platform.
  • On the basis of the service, the market has been segregated into planning and consulting, operations and maintenance, system integration, and managed services.
  • Based on the deployment mode, the market has been divided into on-premises and cloud-based.
  • The rising adoption of automation and AI-driven solutions is a primary driver of the telecom operations management market.
  • The telecom operations management market forecast highlights a significant rise due to inclination toward cybersecurity and data protection.

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Industry Trends and Drivers:

  • Increasing Adoption of Automation and AI-Driven Solutions:

The industry is witnessing several telecom operations management market trends such as the increasing adoption of automation and AI-driven solutions. Telecommunications companies are leveraging AI and machine learning to streamline network management, optimize performance, and enhance customer experiences. Automated processes help detect and address network issues in real-time, reducing downtime and operational costs. AI-driven analytics are being used to predict customer behavior, tailor services, and identify areas for network expansion. This shift toward automation improves operational efficiency and supports the rapid deployment of new technologies, such as 5G, which demands complex management and quick adaptability. The integration of AI is enabling telecom operators to remain competitive by providing reliable, efficient, and scalable services and increasing the telecom operations management demand.

  • Transition to 5G and Advanced Network Infrastructure:

The ongoing transition to 5G technology is driving major changes in the telecom operations management market. The rollout of 5G networks requires telecom operators to manage more complex infrastructure, including small cells and edge computing, to deliver high-speed, low-latency services. This has led to increased demand for advanced operations management solutions that can handle the intricate needs of 5G deployment and maintenance. Enhanced network management tools are crucial for ensuring seamless 5G service delivery and optimizing network resources. Telecom companies are investing in solutions that provide better real-time visibility, efficient resource allocation, and proactive network troubleshooting. The expansion of 5G is reshaping operational strategies, pushing telecoms to upgrade their management systems and expanding the telecom operations management market share.

  • Growing Emphasis on Cybersecurity and Data Protection:

The telecom operations management market size is expanding due to inclination toward cybersecurity and data protection has increased as networks become more interconnected and data rich. With the proliferation of 5G and IoT devices, the risk of cyber threats has escalated, prompting telecom companies to prioritize secure operations management systems. Advanced security measures, such as automated threat detection, encrypted data transfers, and secure access controls, are being integrated into telecom management platforms. Regulatory compliance is also a significant driver, as governments impose stricter data protection laws and standards. Companies are adopting security-focused operations management solutions to safeguard customer data, maintain trust, and avoid costly breaches. This trend is expected to grow as telecom operators continue to enhance their security protocols and invest in technologies that protect both their networks and customer information.

Telecom Operations Management Market Report Segmentation:

Breakup By Software Type:

  • Billing and Revenue Management
  • Customer and Product Management
  • Service Fulfillment and Assurance
  • Resource Inventory Management
  • Network Management
  • Service Delivery Platform

Based on the software type, the market has been segmented into billing and revenue management, customer and product management, service fulfillment and assurance, resource inventory management, network management, and service delivery platform.

Breakup By Service:

  • Planning and Consulting
  • Operations and Maintenance
  • System Integration
  • Managed Services

On the basis of the service, the market has been segregated into planning and consulting, operations and maintenance, system integration, and managed services.

Breakup By Deployment Mode:

  • On-premises
  • Cloud-based

Based on the deployment mode, the market has been divided into on-premises and cloud-based.

Breakup By Region:

  • North America (United States, Canada)
  • Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, Others)
  • Europe (Germany, France, United Kingdom, Italy, Spain, Russia, Others)
  • Latin America (Brazil, Mexico, Others)
  • Middle East and Africa

Region-wise, the market has been divided into North America (the United States, Canada), Asia-Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others), Europe (Germany, France, the United Kingdom , Italy, Spain, Russia, and others), Latin America (Brazil, Mexico, others), Middle East and Africa.

Top Telecom Operations Management Market Leaders:

The telecom operations management market research report outlines a detailed analysis of the competitive landscape, offering in-depth profiles of major companies. Some of the key players in the market are:

  • Accenture plc
  • Amdocs
  • Cisco Systems Inc.
  • Comarch SA
  • Hewlett Packard Enterprise Company
  • Huawei Technologies Co. Ltd.
  • International Business Machines Corporation
  • NEC Corporation (AT&T Inc.)
  • Nokia Corporation
  • Oracle Corporation
  • SAP SE
  • Tata Consultancy Services Limited
  • Telefonaktiebolaget LM Ericsson

If you require any specific information that is not currently covered within the scope of the report, we will provide the same as part of the customization.

About Us:

IMARC Group is a global management consulting firm that helps the world's most ambitious changemakers to create a lasting impact. The company provides a comprehensive suite of market entry and expansion services. IMARC offerings include a thorough market assessment, feasibility studies, company incorporation assistance, factory setup support, regulatory approvals and licensing navigation, branding, marketing and sales strategies, competitive landscape, and benchmarking analyses, pricing and cost research, and procurement research.

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